Exclusive Physicians PLLC, doing business as Epic Health (“Epic Health”), is providing notice of a recent data security incident that may have involved certain patient information. The privacy and security of our patients’ information is a top priority, and we are committed to keeping our community informed.
What Happened
On January 7, 2026, Epic Health identified suspicious activity within its computer network. We immediately took steps to secure our systems and engaged experienced cybersecurity professionals, as well as federal law enforcement, to assist with the investigation.
Our investigation determined that on or around January 3, 2026, an unauthorized actor gained access to certain computer systems and acquired files from those systems. We conducted a thorough review to determine the nature and scope of the information involved and worked to obtain assurances from the unauthorized party that the acquired information was deleted and not further used or disclosed.
What Information Was Involved
The information potentially involved includes name in combination with certain demographic and contact information, such as date of birth, age, marital status, home address, home phone number, cell phone number, email address, patient ID, insurance payor name, and diagnosis category.
Importantly, the unauthorized actor did not access our electronic medical record system. Social Security numbers and financial account information were not involved in this incident.
What We Are Doing
We take the security of personal information seriously. In response to this incident, we promptly enhanced our security measures and implemented additional safeguards designed to further protect our systems and data. We also continue to review and strengthen our cybersecurity protocols.
What You Can Do
While we are not aware of any misuse of information related to this incident, we encourage individuals to remain vigilant by reviewing account statements and monitoring credit reports for suspicious activity. Individuals may also consider placing a fraud alert or credit freeze on their credit file. Additional information is available from the Federal Trade Commission at www.ftc.gov/idtheft.
For More Information
If you have questions or would like additional information, please contact us at 1-844-920-0164.
We sincerely regret any concern this incident may cause and appreciate the trust our patients place in us.
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